Add Shared Mailbox

Please note that service/shared mailboxes are also subject to the 3-year retention policy for the Inbox and Sent Items folders. More information on retention policy.

For Windows Devices

Windows Outlook Client (Legacy)

Open Outlook.
Choose the File tab in the menu bar.
Select Account Settings, then choose Account Settings from the dropdown.
Select the E-mail tab.
Ensure the correct account is highlighted, then choose Change.
Choose More Settings > Advanced > Add.
Type the COE e-mail address.
Click OK > OK.
Choose Next > Finish > Close.

Windows Outlook Client (New)

Open Outlook.
Right-click your .ufl.edu email in the left-hand frame.
Select Add shared folder or mailbox.
Type the COE e-mail address.
Press Add.

How to Send Mail from a Shared Mailbox in Outlook (Windows)

Open Outlook.
Choose New E-mail.
If you don't see the From field, choose Options > From.
Select Other e-mail address and search the address in the address book.
Click OK.
Type your message, then choose Send.

For Apple Devices

Mac Outlook Client

Open Outlook.
Choose File in the menu bar.
Select Open > Shared Mailbox.
Type the COE e-mail address in the new window.
Press Add.

How to Send Mail from a Shared Mailbox in Outlook (Mac)

Click New Mail.
In the From dropdown, select the shared mailbox e-mail address.
If you don't see the From field, choose Options > From.
Select Other e-mail address and search it in the address book.
Click OK.
Type your message, then choose Send.

Alternate Web-Based Method

Open your browser and go to:
https://outlook.office.com/mail/youremail@coe.ufl.edu
(Replace "youremail" with your COE e-mail address.)
Login with your GatorLink username and password when prompted.

For further assistance, contact Lastinger IT Support.